My name is James Pretence and I am the owner of JWP Domestic Appliance Services. We have been running for 15 years and are an established family business providing professional domestic appliance repair services at affordable prices. We have proud memberships of Checkatrade and The Federation of Small Business.
I personally have over 20 years experience in the Domestic Appliance Industry and pride myself in being able to help customers as much as I can.
We now offer a new innovative service to our customers - where they can contact us on 121with to get easy to understand, precise help and advice via video call.
In our experience, when you run into a problem with a domestic appliance, turning to Google and You Tube can often be a frustrating, lengthy and often fruitless process. But we know and recognise that many small problems can be resolved by some precise troubleshooting from an expert. We also understand that paying for an Engineer Call-Out is expensive and often inconvenient.
Our 121with video call service allows you to get our expert advice live, in a timely fashion, and often in a very cost effective way. If the problem really does need an engineer, then we will do our best to get out to you as quickly as possible or give you the help you need to find the right expert in your area.
On a call ... our experience will allow us to quickly discuss your issue, simply help you to diagnose what the problem is, and where possible, help you to resolve it.
How we work:
We try and be available as often as possible from the office or via the Apps. However, feel free to either call us straight away or send us an Instant Message explaining your issue and we will get back to you as soon as we are free.
If you want to know more about us, please do check out our website at: