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If Go Assist can't help you fix it on a 121 video call, then who
better to get around to get the problem solved...

  • Cost effective repair

  • Fast reliable
    service

  • Nationwide
    engineers

  • 1 year guarantee

  • Our customer love us
    rated 4.7 out of 5

Here are a few simple steps to getting your appliance repaired:

  • 1
    , add your payment card, and have a 1-2-1 video call with one of our experts. We can help you fix the issue in a matter of minutes at a fraction of the cost of an engineer call out.
  • 2
    If your problem can't be fixed over the 121 video call, we can call you back to arrange a fixed fee repair from one of our highly experienced engineers.
  • 3
    And we will take the cost of the 121 video call off your fixed price repair bill - a great deal all round.

Common Problems we can help with on a 121with call

  • Reset your timers and help you navigate through complicated digital control panels.
  • Troubleshoot the obvious (and the not so obvious) with you to make sure you don't pay for an engineer needlessly.
  • Help you pinpoint what's wrong with your appliance.
  • Give advice on the best course of action to get your broken appliance back up and running.
  • Rental or holiday let appliance nightmare? - let us get things back on track.
  • Help with leaks, seals, uncompleted cycles and locked doors on your washing machine.
  • Fix issues with temperature control, ice build ups, and water leaks from your fridge.
  • Help you resolve power to your appliance problems safely.
  • Bamboozled by the convection hob or the complicated timer in your new house - let us take a look and help you out.